About PagerDuty
PagerDuty is a SaaS incident response platform for IT departments.
Pricing Page Breakdown
- This page is super noisy and confusing with all the tabs, the monthly vs. annual and the “volume pricing available” icon
- Rundeck Actions is under Add Ons, but then the automation tab has all Rundeck plans without Rundeck Actions
- Clicking the CTA to “Get Started” on the Free plan opens the 14 day trial signup form – do I actually get this plan for free or is it a free trial?
- I would need to talk to a sales rep to make sense of this, not to mention the majority of the add ons require calling a rep to get a price
- I’d consolidate this down into one page with the add ons below it
| Breakdown Date | January 10, 2022 |
| Company | PagerDuty |
| Company Category | Product-led growth |
| Customer Type | SMB & mid-market |
| Business Model | Free trial |
| Pricing Strategy | Value-based |
| Pricing Structure | Free, Good, Better, Best |
| # of Plans | 4, but with 7 add ons |
| % Difference (Good -> Better) | 105% |
| Best Practices | N / A |
| Rating | 1.1 parrots |